Airtel 3G Data Card — not satisfaction customer care

selvamthirumal

from Gurgaon, Haryana

Address:

Tamil Nadu

i had taken airtel 3G data card on july 15th.. airtel data card Rs .1750 and initial topup Rs.945. so totaly i had paid 2695.but airtel 3G data card internet working not properly..so many times try to contact airtel customer care..i have complaints more times. but they did not give proper answer. so i am not satisfied. i decide to move good network..i want surrender airtel 3G data card....

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Comments

RAHUL_GARG123

from Jind, Haryana

AirTel — NOT SATISFIED WITH CUSTOMER CARE

DEAR SIR/MAM

I HAVE RECHARGED MY AIRTEL NUMBER [protected] ON 26/12/2010 WITH Rs.200 AS PER SCHEME I SHOULD GET FULL TALKTIME OF Rs.200 BUT I GOT ONLY Rs.179.32

THEN I CALL CUSTOMER CARE ON 121 AND THEY SAID "WE ARE VERY SORRY FOR INCONVINIENCE AND YOU WILL GET YOUR BENIFIT WITHIN 24 HRS. " AND THEY GIVE ME A REQUEST REFERENCE NO . CBNRA[protected]

TODAY ON 27/12/2010 I CALL TO CUSTOMER CARE AGAIN ON 15:16HRS. "THEY SAID THAT BEFORE 15:53 HRS. TODAY YOU WILL GET YOUR BENIFIT " AND GIVE ME A NEW REQUEST REFERENCE NO . CBNRA[protected].

I DON'T GET MY BENIFIT I CALLED THEM AGAIM ON 16:18 HRS THIS TIME THEIR REPLY IS THAT " YOU HAVE NOT REGISTERED ANY COMPLAINT ABOUT THIS AND YOU WILL NOY GET ANY BENIFIT , I SAID PLEASE GIVE CALL TO YOUR SENIOR EXECUTIVE ,THEN HE GIVE CALL TO Mr.SUNIL SENIOR CUSTOMER CARE EXECUTIVE HARYANA HE SAID SORRY YOU HAVE NOT DONE ANY COMPLAINTS AND YOU WILL NOT GET ANY BENIFIT " AND HE DISCONNECTS THE CALL
AND THIS TIME I GOT A NEW REQUEST REFERENCE NUMBER CNBRA[protected]

I WANT TO KNOW WHY THEY MAKE FOOL OF ME ON 26/12/2010 THAT MY COMPLAINT IS REGISTERED

PLEASE LOOK INTO THE MATTER ,I WILL BE HIGHLY THANKFUL TO YOU

WITH REGARDS
NITISH AGGARWAL
(AIRTEL CUSTOMER)
[protected]