[Resolved]  Airtel - 3G Datacard [protected] — network not available

Address:Gurgaon, Haryana

this is to bring to notice compliant against airtel for my 3g data card that is not working and the complaint for the same was made on 6th sept and was confirmed to be resolved by 10th of sept..But airtel customer service response is so pathetic and no one bothers to really address the complaint and solve the problem..

It been more than 10 days and the problem i still there with no effort from the customer care to solve it..The problem is of network not available and the data card is for my office purpose which has got halted and am suffering so much on my work front..

Airtel customer service is so pathetic and third class that if you have a complaint ,rest assure that y-they will one only give you new TAT's ( which has no meaning) , no clue on the problem and no effort to solve it..

Wish they could compensate on my work loss each day but you only can wait for them to respond on their own sweet will..

Pls provide me some solution..

Regards'
Shelly
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste Shelly,

This is to inform you that your concern listed on 14 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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