[Resolved]  Airtel — 3g dongle plan Rs. 749

Address:Bangalore, Karnataka

I recharged Airtel dongle on 6th april,2013 for 749 rs online. This plan is 3G recharge with validity of 30 days. After recharging when I try to connect to the internet , it takes lot of time to load a page. Speed is around 30Kbps to 50 Kbps which is less than the 2G speed. I have called so many times to Airtel customer care. All I got was the false assurance of fixing the problem in 3 -5dyas every time i called them. They admit that some server is not updating the online recharge amount. But they are not taking any action on it,though they are telling they will get back to me within an hour but nothing response I got till now.
Below is my dongle number[protected]. Can you please tell me how to get my money back as the month is over still I am not getting good speed.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information