[Resolved] Airtel 3G Internet Dongle — Recharged with less Data package | |||
Hello, I have a Airtel 3G internet connection with USB modem(They call it Dongle). When i took the connection they said that first 3 recharges i will get double the amount of GB usage free. I have recharged 2 times from the day i took the connection and surprisingly i recieved only half the amount of free data usage. They have packages like 2.5 GB for Rs 675. I recharged with the same amount and to my surprise i got only 1.25 GB of data.(As per their information i am supposed to recieve 5 GB) When i tried to call Customer support they talk to me 2 minutes and disconnect the call for no reason. I've been doing this for last 3 days and no response. More over rates specified on the site www.airtel.in and actual rates are totally diffferent. This is clearly decieving the customer. This is not the first time i have issues with Airtel and it's customer support. Please suggest me on how should i proceed further. Regards, Vyshampayan Datar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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