Airtel 3G Services — Recharge not validated, customer service not helping

Address:Guntur, Andhra Pradesh

I have done a recharge of Rs 450 for my Airtel 3G broadband online, the transaction is reflected on my bank statement but not on my 3G account, have been calling the customer service to get this resolved but no one has helped me till now, all the agents keep giving a different # to call on, please contact me ASAP on [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have done a recharge of Rs 450 for my Airtel 3G broadband online, the transaction is reflected on my bank statement but not on my 3G account, have been calling the customer service to get this resolved but no one has helped me till now, all the agents keep giving a different # to call on, please contact me ASAP on [protected]
Namaste(JyothiN),

This is to inform you that your concern listed on 16 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information