[Resolved]  Airtel 3G - USB Modem (Dongle) — Excessive dongle bill, through the dongle has not been used

Address:

West Bengal

Dear Sir,

This is to inform you that on the 22nd of November, 2011 i had purchased an Airtel 3G - USB modem (dongle) of a postpaid connection (number : [protected]). I hardly used the mentioned connection for about a week, but then in the end of 18days, i was delivered a bill amounting to Rs. 1000.

I fail to understand that, firstly, how can you'll send a bill amounting to Rs. 10000 when i have hardly used it for a week, secondly, how can you send bills before the completion of a month and thirdly, i purchased the AIRTEL 3G -USB modem (dongle) on the 22.11.2011, started using it 2 days after that, but the bill states a bill period of 11.11.2011 - 10.12.2011, this is ridiculous .

It is very sad and disheartening that Airtel has started giving such problems, not only faced by me, but also by friends, and me and my family have been an Airtel user for almost a decade now.

I would be very grateful if you could kindly check your records and not only re check my bill amount but even the bill period. I am cent percent sure my Airtel 3G - USB modem (dongle) bill cannot come so high. I firmly request you to STOP my postpaid connection as fast as possible and i refuse to take any calls or pay any bills when i am not using the above mentioned Dear Sir,

This is to inform you that on the of November i had purchased an Airtel 3G - USB modem (dongle) of a postpaid connection (number : [protected]), purchased on the 22.11.2011. I hardly used the mentioned connection for about a week, but then in the end of 18days, i was delivered a bill amounting to Rs. 1000.

I fail to understand that, firstly, how can you'll send a bill amounting to Rs. 10000 when i have hardly used it for a week, secondly, how can you send bills before the completion of a month and thirdly, i purchased the AIRTEL 3G -USB modem (dongle) on the 22.11.2011, started using it 2 days after that, but the bill states a bill period of 11.11.2011 - 10.12.2011, this is ridiculous .

It is very sad and disheartening that Airtel has started giving such problems, not only faced by me, but also by friends, and me and my family have been an Airtel user for almost a decade now.

I would be very grateful if you could kindly check your records and not only re check my bill amount but even the bill period. I am cent percent sure my Airtel 3G - USB modem (dongle) bill cannot come so high. I firmly request you to STOP my postpaid connection as fast as possible and i refuse to pay any bill nor receive and calls from you'll henceforth since i am not using this connection at all. Further, such mistakes on your part causes greater inconvenience on our part and belonging to a middle class family this results into a mental harassment.

Thanking You,

Yours faithfully.

Satyendra Nath Modak