[Resolved] Airtel 3G Usb Modem — speed problem | |||
i'm using AIRTEL 3g dongle with a poor speed of 7-8 kbps for number ([protected]). My signal strength is good and using in WCDMA network with an airtel 3g pack. Even, several times i have registered my complaint at customer care but no action was taken! speed is too bad that it took 10 minutes to post this complaint only on this site. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste(Ajitkmrr), This is to inform you that your concern listed on 18 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 22, 2013 Airtel Customer Care's response Namaste(Ajitkmrr), This is to inform you that your concern listed 18 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste(Ajitkmrr), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Hi,
Myself Pradeep N, I had purchased a new USB modem E1731 and number ([protected]) two days before . it has got activated but i see the speed is very low . I had paid Rs. 2000 which includes 655 monthly plan . ( 3G up to 3GB with 7.1 mbps speed) . After installation i am getting speed less than 10 Kbps . This is very bad speed to browse .
Please help me resolving this issue, I have already logged a complaint . the complaint no . is PGPSC[protected] .
I am having signal strength 95%, still the speed is very very less . I have tried checking the speed at my home ( Mei layout, bagalagunte, hesaraghatta main road, bangalore -73) and Electronic city phase 1 . both the place i am facing this issue .
Please find atached screen shot which gives more information.
Request customer care that this issue is solved ASAP .
Thanks,
Pradeep
[protected]
![]()
Myself Pradeep N, I had purchased a new USB modem E1731 and number ([protected]) two days before . it has got activated but i see the speed is very low . I had paid Rs. 2000 which includes 655 monthly plan . ( 3G up to 3GB with 7.1 mbps speed) . After installation i am getting speed less than 10 Kbps . This is very bad speed to browse .
Please help me resolving this issue, I have already logged a complaint . the complaint no . is PGPSC[protected] .
I am having signal strength 95%, still the speed is very very less . I have tried checking the speed at my home ( Mei layout, bagalagunte, hesaraghatta main road, bangalore -73) and Electronic city phase 1 . both the place i am facing this issue .
Please find atached screen shot which gives more information.
Request customer care that this issue is solved ASAP .
Thanks,
Pradeep
[protected]
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Airtel 3G Usb Modem — poor speed.
I have purchased 3G usb modem from Airtel relationship center recently.I have invested Rs. 4250/- For 3G modem
& around 500 for data card.
I have been told that you will get speed around 256 kbps.
But now I am getting speed which is shown by modem is:-
maximum-56 to 92kbps (Few minutes in hours o[censored]se)
Minimum- 0 to 12kbps (maximum time of the day)
Average- 6kbps (the average speed after use for a hour)
I advise you not to choose airtel at any cost.
Anyway i am going to stop using.