[Resolved] Airtel 4G — Airtel 4 G connection not activated. | |||
Dear Sir, This is regarding the activation of new 4G postpaid connection, which was bought on 29/09/2013 .but till date the connection is not activated . Number given is [protected] . The worst thing is that the person from whom it is bought is not responding . Later it is been told that as it comes out of city limit there is no service given . Before he visiting our place address details were given, at that point of time did he not know that Nelamangala comes out of city limit. Since that time I have been constantly doing the follow up with Mr.Santosh but no response. Now that I am in the dilemma that the dongle which is given to me is waste as the connection is not activated . I have paid Rs 1790/-. without any service. Really I cant belive Airtel gives such a service to the customers.Regret to say so. Please look into the matter and revert back ASAP. Have already wasted lot of time energy and peace of mind . Below is the details of the person from whom the connection was bought. Name - Santosh and mobile no. [protected]. regards Sushant [protected] Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Verified Support Oct 18, 2013 Airtel Customer Care's response Namaste Mr. Desai, This is with reference to your post dated 05 October 2013. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 05 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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