[Resolved]  Airtel — About deducting money

Address:Mathura, Uttar Pradesh

I am using Airtel connection on my mobile and I am using internet on my phone by airtel. I took 14 day subscription of internet pack at the date of 20June.

At the date of 26 and 27 June when I was using my internet on my phone that time I had 190 RS in my mobile but after using internet 190 RS had been deducted by Airtel while I had internet pack and also i had 1.90MB left

so that’s why I called to customer care and submit my complain at the date of 27 June and I got call from Airtel company at the date of 28 June about deducting money, They said to me that 190 Rs was wrong deduction so thats why we are returning 60 Rs and we are doing another complain about 130 Rs but after 2 days I did not get 60 Rs also waiting for 130 Rs.

I called customer care 50 times but they did not give any answer about my 190 Rs
So Plz help me.


Ankit Goyal
Mobile No. - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

yes it is wrong deduction

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information