[Resolved]  Airtel — Activation of micro SIM

Address:

Hyderabad, Andhra Pradesh

Hello,

I have taken a micro SIM[protected] 8 H3) on 12th of Nov from Air-tel Store, Pothuri Complex, MG Road, Vijayawada-1 by submitting all the relevant documents. I was asked to wait for 8 working hours to get the SIM activated. I called up the customer care to know the status of the activation after 8 woring hrs they asked me wait till 16th of Nov i.e. for 4days to get the SIM activated. I waited till 17th Nov i.e. today and called up again to know the status but they said that their systems are getting upgraded & they cannot tell the status. I called up 4 to 5 times for the same query and every time they say that their systems are getting upgraded and moreover the customercare support persons speaks very rude without giving the proper information. I was still speaking on the call customercare person(Priyanka) has disconnected my call.

When I was asked to wait for 8hrs by airtel store people, why the customer care person are making delay in activating the SIM.

Please help me in the above issue.

Mobile No:[protected]
Name: Shaik Shaheed Nawaz