Airtel — Activation Of new prepaid Sim

Address:

Coimbatore, Tamil Nadu

It is with great frustration that i am putting this on Facebook. I had purchased an airtel prepaid 3G Sim 15 days back from a retailer in Sulur, Coimbatore. The phone number is [protected]. All the documents and photograph were provided with the same. The number has still not got activated. i have contacted the airtel customer care through the alternate number given in the application form ie [protected]. The customer care even after contacting for 3 times have done nothing about it. The retailer says that the verification process is not completed as he is getting the message that the above stated alternate number which i have given in the application is not responding!!! This is absolutely ridiculous as i have not received any call from airtel since the time i have got the sim. the number of the nodal officer at Chennai is also not responding. I feel i have wasted my 300 Rs on AIrtel. There has to be some one who has not done or doing his job. Need to get this issue sorted out asap. The retailer Mr Suresh has expressed inability to get things done because someone from your customer service desk whose job is to verify the details is either claiming false about calling up for verification or not doing his job. The contact number of retailer Mr Suresh is [protected].