[Resolved]  Airtel — ADVANCE RENT NOT RETURN BY AIRTEL

Address:Jodhpur, Rajasthan

Hi,

My self Dayal Singh Khalsa, I have mobile no[protected]. I took this post paid number in Sep 2006. I changed this number from post paid to pre paid in June 2012. When I paid the first bill amount then AIRTEL took advance payment for one month rent. I had many times recalled to their Jodhpur office and call center but till date they are not giving me my advance payment. I also sent all related documents via mail with mail confirmation which clearly mentioned that you have used your mobile paid in one month advance rent. I surprised why your employee not understanding this thing.


This bill period is Sep 2006 to oct 2006 and my question is why you take rent in two part first from 16/09/2006 to 01/10/2006, second 02/10/2006 to 01/11/2006
When bill period is sep to oct then is it not advance payment?? Why they not understand this.


I have attached all supporting documents for your ref.

Humble request you to please look into the matter and revert Asap.
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste Mr.Singh,

This is to inform you that your concern listed on 12 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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