[Resolved]  Airtel — Against Airtel Service

Address:Ludhiana, Punjab

I have made bill of rs 273 on airtel showroom at samrala on 1st Jan 2013
vide airtel receipt no 14146518 dated 01.01.2013 vide transaction id no
62716028.Till now the payment has not been updated in my account.
I ad port out my no to bsnl and they have stooped incoming and outgoing of my
no due to outstanding amount i had not paid to Airtel.
My no. is off last 5 days.Need to continue its service from Airtel side with
immediate effect.I am regularly following up with Airtel's samrala executive she is such a manner
less girl/she don't know how to speak to customer.
She directly says she is not bothered to same.Disconnect my calls manner less
way and when i visited there she refused to take any responsibilities.Her no is
[protected] and [protected]. What the hell she is doing there if she can't help
customer?Why should i and my business suffer ? I need written apologies from
her and call from her regarding her rude behavior.
I am regularly calling at 121 since last 20 days regarding this problem,non
o[censored]r executive taking it serious.Even today Ms.poonam just told system is
down.may i know why all the time your systems are down.Who is responsible for
service.Should i c the way to complaint legally.My premium no is not in
operation since last 5 days that too i am asking since last 16 days for
service.No body know what is the problem and where?
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Oct 18, 2016
Complaint marked as Resolved 
Verified Support
Jan 26, 2013
Airtel Customer Care's response
Namaste(Ludhiana Guy),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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