[Resolved] Airtel — Against Airtel Service | |||
I have made bill of rs 273 on airtel showroom at samrala on 1st Jan 2013 vide airtel receipt no 14146518 dated 01.01.2013 vide transaction id no 62716028.Till now the payment has not been updated in my account. I ad port out my no to bsnl and they have stooped incoming and outgoing of my no due to outstanding amount i had not paid to Airtel. My no. is off last 5 days.Need to continue its service from Airtel side with immediate effect.I am regularly following up with Airtel's samrala executive she is such a manner less girl/she don't know how to speak to customer. She directly says she is not bothered to same.Disconnect my calls manner less way and when i visited there she refused to take any responsibilities.Her no is [protected] and [protected]. What the hell she is doing there if she can't help customer?Why should i and my business suffer ? I need written apologies from her and call from her regarding her rude behavior. I am regularly calling at 121 since last 20 days regarding this problem,non o[censored]r executive taking it serious.Even today Ms.poonam just told system is down.may i know why all the time your systems are down.Who is responsible for service.Should i c the way to complaint legally.My premium no is not in operation since last 5 days that too i am asking since last 16 days for service.No body know what is the problem and where? Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Verified Support Jan 26, 2013 Airtel Customer Care's response Namaste(Ludhiana Guy), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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