Airtel — Problem with Airtel Prepaid Network Selection

Address:

Ahmedabad, Gujarat

Dear Customer Care Executive,

This is Atul Nivrutti Kawale, an Airtel prepaid customer (+91-[protected] --> Gujarat Circle). I have been using this service for almost last 1.5 years. In September 2011, I moved out of India for about 3-4 months for the same I asked at several Airtel Customer Centres regarding activating or deactivating issues with the SIM for I would be disconnected mostly for these months. They all said me there would be no problem at all. Further, when I was in Denmark, I could use my SIM during the initial few days by selecting some local network (Telia DK). Now, I am unable to do so, when I try to manually select the network, it is rejecting every network. I am worried if my SIM is deactivated or something like that. I need the number active urgently as I am also returning to India soon. Please help in this regard.

I had written about this problem to your helpline ID atlease twice but did not get any feedback from them. However I received a acknowledgement mail saying that will be replied within 24 Hrs.

Regards,
Atul Nivrutti Kawale
E-mail: [protected]@iimahd.ernet.in
Contact: +[protected]