[Resolved] Airtel — Air Rel Postpaid Service

amit19

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

my complaint about process of Prepaid - Postpaid Conversion.

I was apply for Postpaid in airtel on 4th Jan 2013 and now its 14th Jan 2013 - 10 days of span what are these people are doing ..
I am just fed up of calling them and asking them when my Postpaid service get started. but every time they gave me foolish answers like still "Processing n all. They take ""10"" days to convert my prepaid to postpaid and STILL MY POSTPAID SERVICE IS NOT ACTIVATED. and worse thing is they even shut down my prepaid service also. its been 2 days my all airtel service are shut down.. that's means i am with empty Phone with no service. They don't even care about customer inconvenience.

so final remark about airtel is "VERY PATHETIC APPROACH"

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Nov 1, 2016

Complaint marked as Resolved

Verified Support

Jan 31, 2013

Airtel Customer Care's response Namaste Amit,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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