[Resolved]  Airtel — AIRTEL 26 rs sms pack not working for me

Address:Chennai, Tamil Nadu

This is to inform you that i am lodging complaint regarding my phone number [protected] . i am using 26rs sms pack in which there is 75 sms/day.. but for every message i send i am getting charged 1rs.. when i contacted CC they continuously telling me that there is technical problem so this facility is not activated in your phone. i also contacted the customer care continuously but no satisfaction till now.
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Dec 18, 2016
Complaint marked as Resolved 
Verified Support
Feb 14, 2013
Airtel Customer Care's response
Namaste (rj.pradeep),

This is to inform you that your concern listed on 13 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 16, 2013
Airtel Customer Care's response
Namaste (rj.pradeep),

We would like to inform you that your concern listed 13 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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