[Resolved] Airtel — Airtel 4G Device Not Getting Activated

Jagmohan12345

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I purchased Airtel 4G Device from Univer Cell Shop, Whitefield Bangalore on 4th August 2013. I paid Rs 1500 for the device on the spot. Even after repeated complaints the device is still not active. It's pathetic customer care service and such a long delay in the service. They could not call my friend for phone verification. Hence, the verification was not complete. They could not do so even after repeated emailing and calling to the persons responsible for verification. I used to think Airtel is good but this is so slow. No wonder there service will be of any worth. It is a waste of time. I think my money is down the drain. I don't expect to get any response from them.

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Aug 7, 2021

Complaint marked as Resolved

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Comments

arzun

from Mumbai, Maharashtra

Airtel 4G is pathetic

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Jagmohan,

This is with reference to your post dated 06 Sept. 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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