[Resolved] Airtel — Airtel Broadband refund issue | |||
I have registered myself for the Airtel Broadband connection in the Month of July 4th, 2012 and paid the initial amount of 1017/- to the Airtel agent. But due to some technical problem the agent told me that the connection can not be provided and the amount will be returned within 7 working days. But till today(1st march, 2012) I did not get any amount back. The connection details are as below: Name: Shrishail S. H. Broadband connection: Airtel TBLR. CEF NO. : 522321 Tarrif plan: MAX10G Date: 4th July 2012 Amount Paid: 1017/- Was this information helpful? | |||
Nov 10, 2016 Complaint marked as Resolved Verified Support Mar 02, 2013 Airtel Customer Care's response Namaste Shrishail, This is to inform you that your concern listed on 01 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 03, 2013 Airtel Customer Care's response Namaste Shrishail, This is to inform you that your concern listed 01 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 05, 2013 Airtel Customer Care's response Namaste Shrishail, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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this is really bad. A company who does not care for the customers, not going to survive in long run.
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