[Resolved]  Airtel — Airtel customer care sells personal details for money

Address:Chennai, Tamil Nadu

Airtel customer care sells personal details for money. I already raised a complaint about airtel employees selling personal details to people they know...After that i got a call from airtel delhi a lady spoke to me and told me it cannot be done by airtel employee...I too believed and i never bothered...Again its happening a person who shows my msgs and call history of mine to a 3rd person...That person came and told me that a person who is having my all my message details and call history in his hand...He saw that a person from airetl customer care sent him all details that what time to which no. I got message, what time i replied how many messages i sent, how many message i got from which no, how many hours i spoke to particular no.Etc... Note: already airtel person spoke to me and told that is not possible and they are safeguarding their employees... 1. I spoke to an airtel ex-employee and asked about it he said it can be easily done and they can see all details that what time what message sent, received, called, received call, what no.Etc... 2.He also told me that even they can see and read all messages what and all i received and i sent to whom and what by just raising a mail that the higher heads telling that customer is fighting for message charges etc... 3.He is clear that if you complained they have to find who logged in to get my details but simply airtel is avoiding and protecting their employees... 4.Its conform that airtel customer care sold my details unofficial and the ex-employee told me to get that person and give complaint airtel can find out easily that who logged in to get my details... 5.He also told me to raise complaint to dot... If anybody faced same problem please contact me and join with me lets complaint and save all persons who are all tapped illegally... D.Deshakumar mob no.[protected] mob no. [protected]
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Dec 30, 2016
Complaint marked as Resolved 
Verified Support
Oct 23, 2013
Airtel Customer Care's response
Namaste Mr. Kumar,

This is with reference to your post dated 22 Oct. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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