[Resolved] Airtel — Airtel Dealer Misbehaviour | |||
I have purchased a Airtel Sim on my name (Chakrapad Tripathi) from Airtel, Gola Bazaar Dealer between 12th to 15th November 2012. I have given them all the documents required by their dealer and my father was verifying person for the same. After many request to Airtel dealer Mr. Dilip Jaiswal, situated at Gola Bazaar – Kauriram Road, Chand Chauraha, Gola Bazaar, he have done nothing for activation. After that I came back to Delhi on 27th of November and gave that sim to my wife for further use, but till now it has not been activated. Whenever my father use to call Mr. Dilip Jaiswal for this he used to say that, it will be activated soon. For more than one and half month he use to tolerate him. As I would like to tell you that my father is a old person and my wife is a house wife so both of them cannot go to their shop which is situated at a distance of more than 9 km. Today when my brother went to the shop and asked regarding this, he said ok, give me the no. of that sim. How is it possible to remember the sim number which is not activated for more than 2 ½ month, even he did not gave me cutting of consumer copy or form. When my brother said, ok return back your sim and give me a new one as I have already paid you the recharging amount and sim cost to you. He have started arguing and started to use abusive language. I would like to request you take necessary action regarding this. Is it not Bharti Airtel Limited’s responsibility to give good services and timely activation. Please look in this case and take appropriate actions on this. Was this information helpful? | |||
Nov 5, 2016 Complaint marked as Resolved Verified Support Feb 15, 2013 Airtel Customer Care's response Namaste (tripathi_cp), This is to inform you that your concern listed on 14 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste (tripathi_cp), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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