[Resolved] Airtel — Airtel Frauds Dedicated WiFi Speed | |
I am a resident of Bhopal and i was subscribed to Airtel WiFi network for my broadband connection. My subscription index was as following: Speed - 2mbps | Billing period Start Date - 23rd of every month Download Limit - 30 GB | Billing period End Sate - 23rd of every month Speed after crossing Download Limit - 256kbps | Data Usage Plan Period - 1 Month | Bill Amount - 1399Rs/Month | My problem is that, since I've been subscribes to Airtel I had a slight suspicion that they have been cutting of my network speed before the completion of my download limit 30 GB (look at above given table) and diluting the speed to 256kbps from 2Mbps. So i got a software which works on the basis of telling you your internet usage plan correctly. All you have to do is to feed your data plan to it and it will show you your "Usage" and "Remaining" data statistics. And guess what? Airtel was frauding me the whole time. I had enough data left (7 GB) to use but today Airtel again cut my speed off. I have also checked speedtest.net and it showed me my speed 256kbps so I'm pretty much sure that my speed have definitely fallen down drastically. Help needed to resolve this type of problem and make sure that I'm not paying this huge amount for a slow speed of 2Mbps which eventually gets slower even before 30GB usage (upload and download included) to 256kbps. Thank You Was this information helpful? | |
Nov 12, 2016 Complaint marked as Resolved Verified Support Feb 28, 2013 Airtel Customer Care's response Namaste Mr.Chauhan, This is to inform you that your concern listed on 27 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 01, 2013 Airtel Customer Care's response Namaste Mr.Chauhan, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |
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After 4 months of frustration, I moved to BSNL. BSNL may not be good, it is not bad like Airtel.