[Resolved]  Airtel — AIRTEL IS A BIG CHEST AND HAS GOT ONLY USELESS EMPLOYEES WHO HARASS CUSTOMERS

Address:Karnataka

Dear All,

I request every one not to go with Airtel for any of their services for god sake. We have taken an Internet connection and they have served a faulty modem which is not working from the day one. We called them atleast 24 times in the last 4 days. Finally one guy visited our office who did not even know how to use the computer. Then we again called the call center but they didnt respond and then today one guy came to our office just to sit here for an hour. We have lost about 4 lac in the last 3 days because of their negligence.

Good thing we have done is, we have gor the call recording of all the coversation we have had with the call center and so called employees of Airtel.

Hence, after discussing with legal adviser we have come to a colcusion to file a law suit against Airtel and their employees and to claim all the business loss we had because of their negligence.

Therefore, I request all those who has the similar problem with Airtel to join us so that we can teach this cheating company a big lesson.

My Airtel Account no is [protected]
My Contact no is [protected]
My Airtel User Id is [protected][protected]@airtelbroadband.in

Regards

Avinash
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — cheating done by call center

respected sir/madam
i have activated airtel advance 90 days subscrption of hello tune in my number[protected]. from aug19 and i call customer care to change hello tune.but the call center has deleted my hellotune after 61 days on 19oct. and the call center people is saying that i have told him to delete.or deactivate my hello tune.the person in call center does not having proper information for customer and then on 26 i get the call from [protected] that i have chosen for 45 rs hellotune for 3 months and i have to pay only 15 rs monthly. then again i activate this service but on 27 iget the msg that i have been charged rs 30 for hellotune. problem is that miss information and mistake done by call center would unnecessary harm the customer. and i want that airtel should provide right information to the customer.and make121 number free.

Dear sir
i am happy that my complain has been solved within 24 hours.
and i want to thanks consumer complaints site to help me come
out of this problem. and mr santanu gunjal who give proper
feedback.
Hoping that it will never happen again with
me or any body.
Regards,
nitin
[protected]
Namaste Avinash,

This is to inform you that your concern listed on 10 Apr 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Avinash,

Further to our discussion dated 10 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Avinash,

We would like to inform you that your concern listed 10 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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