[Resolved]  Airtel — Airtel (MH) Rs. 333 is changed to some other services

Address:Pune, Maharashtra

For long time Airtel had Rs. 333/- for full talk time, but now with same amount, there's some other service (sms, internet, local call)
Using on-line recharge facility (from bank acct) I use to top-up the airtel with Rs. 333/- which always meant for full talk time.
But now Airtel changed full talk time amt. that's fine, but why this old full talk time amount 333 used for some crappy top-up?
This means each time some one want to top-up, using online service, need to cross check if there are any changes.
Airtel should have updated user about this.
When airtel can send sooo many crappy sms (related to, love, bollywood, bikini, jotishi, useless offers) why not some thing useful sms.
My complaint's why the popular full talk time amount is being used for some other mix service, which is not much useful to subscriber, airtel should have used some other amt, (e.g 332, 334, etc) for this new mix service plan.

This is clear case of misleading the subscriber using popular full talk time amount.
Thank to govt. now there's number portability.
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — related to service

this is to inform that on 2nd jan i called up customer care because i was facing problem in using gprs facility in my phone instead of helpin me they created a mess for me. they gave me alot of number to called up so that i can solve my problem but it didnt. when i call in the given number the person said your state is diffrent and you should contact the respective customer care service then again they give me new numbr that day i calledup atleast 20 numbers all went wrong as i was in rooming i balance got finished because of that.my balance was 150 and at the end it left with 10rs only. And also i recharged my cell by 100rs but it didnt get the balance yet when i said i'll complain about all the things you done to me they cut my phne and then stop pickin up. I need my 150 + 100 rupees back as soon as possible

Airtel — Registration Crap

Month back i bought 2 sim cards from AIRTEL. 100rs each +110Rs recharge for both. it took 2days to start the service later after 2days it started working and again after 2 days it stopped working. reason document rejection. Again i submitted the doc's at airtel office but they rejected! 2nd time i submitted it again, got rejected!! 3rd time i went at airtel office to enquire about the status they said both the numbers are deleted from the system!!!
and they have no specific reason for so.!!!! Really pathethic service AIRTEL provides!!
Namaste (srikas),

This is to inform you that your concern listed on 07 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Can you let, others also to know, how you will going to resolve this?
There's already change in FTT (full talk time) amount, you will change that or will refund the amount or convert charges to FTT?
Namaste (srikas),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
I sent you mail with details @ [protected]@in.airtel.com
It's more than a week and no one from Airtel contacted to resolve this.
No one from Airtel contacted to resolve this.

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