[Resolved]  Airtel — Airtel not providing UPC for MNP.

Sir I intent to port my mobile no. [protected] from Airtel to another operator and as such I have been sending SMSes at regular interval to get the UPC required for MNP in the following format "PORT [protected]" to 1900 since 21/09/2013 but till today, I am yet to receive the UPC. In this regard I had lodged complaints to Airtel vide Ref. Nos. PR[protected] Dtd 21/09/2013, OT[protected] Dtd 23/09/2013 & OT[protected] Dtd 23/09/2013. Customer care executives called me on my number to discuss pertaining to my complaints, but never provided the required UPC. Please help.
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Aug 13, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Namaste Bijan,

This is with reference to your post dated 23 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Bijan,

This is with reference to your post dated 23 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://www.twitter.com/airtel_presence
Facebook - http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Bijan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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