[Resolved]  Airtel — Airtel Postpaid connection incorrect Bill

Address:

Chennai, Tamil Nadu

I am writing to you request you to kindly provide me justice!!! I am a Airtel Chennai customer ([protected])... I had bought this sim in may 2012 and within 15 days they sent me a bill of Rs. 700/- So I called more than 20-30 to get this issue sorted out... next month the bill amount kept increasing Rs. 890/- and then to Rs. 2300/- in the month of July. So finally I decided to quit using Airtel and called them requesting to shut down service, also because I relocated to Kolkata. The customer care executive told me it will be done in 5 days.... Its been a month now... I have called then more than 22 times now... have talked/yelled/cried and begged! but they just give me a date and tell me that number will be disconnected but number remains active still. I called them today also. Some girl picked up and refused to take ownership of the complaint. Once a executive gave me a mail ID to write an email. but the email was not delivered (probably fake). I m in a state of trauma now. I don't know what to do. Every month the bill gets generated even when I am not using that Airtel postpaid connection any more. They are charging me for August and sent me a bill of Rs. 600/-. Please Help!