[Resolved]  Airtel — AIRTEL RECHARGE 250 - AMOUNT DEDUCTED , BUT NO REPLY, NO TALK TIME GOT FOR THE AMOUNT

Address:Ernakulam, Kerala

I tried to recharge my Airtel no [protected] through ICICI debit card from icici website for Rs.250 on 26th Jan 2013. The money got deducted instantly showing the payment was successful. But i didn't receive any message on my mobile and no value for the payment (Rs.250) i made. I tried several times to contact Airtel customer care, but not able to reach.
Please initiate necessary action to refund my amount back.

Details of the transaction made is given below. Kindly do the needful.

Payment Id [protected]
Amount (Rs) INR 250.00
Date of Payment 26/01/2013
Payment Status Success
Payment Remarks 0114

Regards,
Jose Thomas Painumkal
([protected]@gmail.com)
Was this information helpful?
No (0)
Yes (0)
Nov 29, 2016
Complaint marked as Resolved 
Verified Support
Feb 01, 2013
Airtel Customer Care's response
Namaste Mr.Painumkal,

Further to our discussion dated 27 Jan. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 22, 2013
Airtel Customer Care's response
Namaste Mr.Painumkal,

We would like to inform you that your concern listed 27 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel — UNAUTHENTICALLY DEDUCTION OF TALK TIME

I HAVE CHANGED MY HELLOW TUNE ON 04.09.08 BY DOWNLOADING & PAYING RS.20 FROM TALKTIME.
TODAY AIRTEL HAS DEDUCTED MONTHLY SUBSCRIPTION RS. 30 FROM TALKTIME.
BUT SUDDENLY IN AFTERNOON THEY HAVE CHANGED MY HELLOW TUNE AND DEDUCTED RS. 15 FROM MY TALKTIME WITHOUT MY PERMISSION.

Airtel — 250/- Recharge

Dear, Sir
I have rechare with 250/- in mobil no [protected]
but not get money or any faslity in my phone
So, Iwant to know what faslity in 250/- recharge will get.

Airtel — Payment deducted/no recharge

I recharged my mobile no . [protected] on 10th oct 2010 for Rs 333 from the website rechargeitnow.com. The payment got deducted from my acc but the mobile no. did not get recharged. Even after so many complaints on the above mentioned website i did not receive any reply from them. I called up the airtel guys also but they said they did not receive any request to recharge this no. from the website. Now i want a expedite solution to this problem

AirTel — Not got the Recharge amount

Hi

I have recharged of 100 Rs on 3rd March but i didnt get the balance. I got the message immediately but when i checked my balance the amount didn't get added to my balance. Can u please revert back the amount to my account.

Thanx & regards
Shridevi M

AirTel — Not Getting Talktime

Recharge not done
Hi,

I have been recharged my cell no [protected] by Erecharge Mobile to Mobile Rs 30 on 17th April 2011 10.19 PM. but till today the no is not get talk time. The bill/Transaction ID no is 98422199. Airtel Service Provider.

Pls have a look at this ASAP

Regards,
Pandharinath
Dear Mr.Jose,

We are sorry to hear about that. We have made a note of your contact details and our official will contact you to assist you on the same.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54509
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information