[Resolved] Airtel — AIRTEL RECHARGE 98 - MONEY DEDUCTED BUT TRANSACTION FAILED AND POOR CC | |||
MONEY DEDUCTED BUT NO RECHARGE AND CUSTOMER CARE TOO LAZY TO HELP. PLEASE ASSIST - I WAS DOING 2G RECHARGE ON MY NUMBER BELOW ON 5TH JAN 2013 AND GOT FOLLOWING ERROR MSG. PLS REFUND MY RS 98 IMMEDIATELY recharge status transaction message : Dear Customer, the transaction for online recharge of your airtel mobile could not be processed. Try online recharge using another bank account or another mode of payment. Please check your bank account before initiating another transaction. transaction id : 593376 recharge amount (Rs.) : 98.00 mobile no. : [protected] Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Verified Support Jan 07, 2013 Airtel Customer Care's response Namaste, This is to inform you that your concern listed on 05 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 15, 2013 Airtel Customer Care's response Namaste, We would like to inform you that your concern listed 05 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com? Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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Airtel — Poor Customer care Service, Recharge failure
Hi,This is with regard to Airtel Digital TV.
Their IVRS Customer Care Service is horrible and no executive would pick the phone to answer.
Recharge fails and not able to see the required channel. But the amount will be deducted !
Dont know what Airtel guys are doing there?