[Resolved] Airtel — Airtel seems to be running Bullock cart mode....Its 3 weeks now and the internet is not up yet....[protected] | |
Airtel seems to be running Bullock cart mode....Its 3 weeks now and the internet is not up yet....[protected] Airtel seems to be running Bullock cart mode, so lethargic, it’s pathetic to see them slower even than BSNL Its 3 weeks now and the internet is not up yet. Took more than 2 weeks to fix the phone. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
First this connection was dead for 3 weeks, now they are charging for the dead phone.
Now I am writing to them regularly for last 2 weeks on this matter, no response despite their promises to address this within 3 days time period.
This is the kind of reply they send after several reminders.
Their resposne is as follows a while back : From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Wednesday, September 26, 2012 7:01 AM
To: XXXXXX
Subject: Re:[protected]...THANKS FOR CHARGING FOR A DEAD PHONE CONNECTION...I DEMAND TO TALK TO SUNIL MITTAL [|BAL|Qrc226091215091311156468|]
Namaste XXXXXX,
You wrote in on[protected], regarding billing adjustment dispute for your airtel number [protected].
airtel regrets the inconvenience you have experienced.
Thank you for writing to airtel.
We would like to inform that we request you to revert us after next bill generation for the billing adjustment as there is no outstanding in your account.
Thank you so much for choosing to continue with airtel. We welcome your feedback.
Warm Regards,
Sasam Revathi
customer care executive
bharti airtel limited.
My airtel app - your world of airtel on the go. The easiest way to manage your mobile, broadband & digital TV accounts from anywhere. Download free, click www.airtel.in/myairtel (data charges apply).
Now I am writing to them regularly for last 2 weeks on this matter, no response despite their promises to address this within 3 days time period.
This is the kind of reply they send after several reminders.
Their resposne is as follows a while back : From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Wednesday, September 26, 2012 7:01 AM
To: XXXXXX
Subject: Re:[protected]...THANKS FOR CHARGING FOR A DEAD PHONE CONNECTION...I DEMAND TO TALK TO SUNIL MITTAL [|BAL|Qrc226091215091311156468|]
Namaste XXXXXX,
You wrote in on[protected], regarding billing adjustment dispute for your airtel number [protected].
airtel regrets the inconvenience you have experienced.
Thank you for writing to airtel.
We would like to inform that we request you to revert us after next bill generation for the billing adjustment as there is no outstanding in your account.
Thank you so much for choosing to continue with airtel. We welcome your feedback.
Warm Regards,
Sasam Revathi
customer care executive
bharti airtel limited.
My airtel app - your world of airtel on the go. The easiest way to manage your mobile, broadband & digital TV accounts from anywhere. Download free, click www.airtel.in/myairtel (data charges apply).
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We would like to inform you that your concern listed 03 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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