Airtel — AIRTEL SIM Expired - No Assistance or Guidance from Airtel Team | |||
My fone SIM expired on 3rd of this Month, and I have been trying hard to get it back. There are ways I am sure, but no one tells me exactly what has to be done. I have mailed AIRTEL PRESENCE, AIRTEL CUSTOMER CARE and even your NODAL OFFICER in mumbai but to no avail. After 3 years of brand loyalty, what I get today is 7 days of complete disconnect from my fone. You have so many numbers, so many teams. You also have figures to quote that you are the best. So then why is it that a customer has to almost beg you to get simple things done? All that i want it extension of my SIM validity, or atleast the EXACT PROCESS to be followed to do the same. Kindly do the needful immediately, if you truly are the brand you claim yourselves to be. My details are No: [protected] Circle: Maharashtra&Goa Thanks, Shrinath Was this information helpful? | |||
 7 Comments | |||
Comments
Namaste Mr. Shenoy,
This is to inform you that your concern listed on 10 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 10 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Ahlawat,
Thanks for your response.
Currently my phone is inactive due to this issue and i dont have an alternate contact.
Kindly reach me at [protected]@live.in
Thanks,
Shrinath
Thanks for your response.
Currently my phone is inactive due to this issue and i dont have an alternate contact.
Kindly reach me at [protected]@live.in
Thanks,
Shrinath
Namaste Mr. Shenoy,
This is to inform you that your concern listed 11 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed 11 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Shenoy,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Deepak,
I have not received the SMS from your side. The issue is not resolved yet.
Could you send me the list of required details on [protected]@live.in. ? I will be able to provide it from there.
Thanks,
Shrinath
I have not received the SMS from your side. The issue is not resolved yet.
Could you send me the list of required details on [protected]@live.in. ? I will be able to provide it from there.
Thanks,
Shrinath
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AirTel — no assistance from customer care
sir:i have a airtel modem (which sim no is :-[protected]), i m using it since feb-09 .
i rechage it with Rs 498/- on 27 may-09, but after that i am not able to open any file i already complaint regarding this to airtel customer care but no reply from thier.
i complaint to "net sanchar" who is just passing that time today after 7 days, his excutive is told me it is not his business, it very disopponting service i got from airtel.
it the lost of my finance, time as well as peace.
so kindly take the higher prioty.
provide me the justise