Airtel — Airtel Trying to achieve new height of customer dissatisfaction | |||
I would like to take this opportunity to congratulate Airtel on trying to achieve new height of customer dissatisfaction. For last three days I a logging complaints that I am unable to open ANY secure site or use my outlook or messenger but their super intelligent tech support closing my calls with comments that SOME customer specific sites not opening. I think SOME in Airtel vocabulary is equal to 10000000+ sites. Each day I am promised an engineer visit and by evening my calls gets closed with those layman comments. Even so called their senior tech support took control of my PC for over an hour did something and couldn't solve my problem. I was promised engineer visit to solve this and call gets closed by evening. WOW. I clearly told them NONE of my laptops can open sites but they still try to point to my explorer settings, antivirus settings where I have shown them that same laptops work with other vendor Internet connections w/o any issues. No doubt Airtel has potential to become a global company with such dedication to make customers unhappy. If they care that much for 7 years relationship not sure about others. My call reference numbers 25805276 25775686 25740892 Was this information helpful? | |||
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