[Resolved] Airtel — Airtel Unlimited Plans are all limited suddenly! Terrible maneuvering. | |
Airtel used to have 3G Unlimited Plans. Their website still says so pay.airtel.com (Your Circle Recharge--> Bangalore)
Last month, I recharged with a INR998/- Datashare plan. (Transaction ID[protected] Amt: 998 :[protected]. On September 4, I noticed that I was being charged for data in-spite of me being on an Unlimited plan and having more than a week before the plan expired!
I promptly called customer care who said that there were no Unlimited plans on Airtel 3G! I tried reasoning and tell the representative that their website advertised so. But she was in no mood to listen and simply parroted.
I wrote to Airtel Presence but there has been no reply even after a week.
A cousin also complained about her experience and sudden removal o[censored]nlimited data on her accounts. She apparently got a bill for 3000!!! on a post-paid unlimited data plan!
This is corporate greed at its worst and is blatant cheating. Please tell me about what to do. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved | |
2 Comments | |
Comments
Namaste Gadhadar,
This is with reference to your post dated 09 Sept. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 09 Sept. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 09 Sept. 2013.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33