[Resolved]  Airtel — Sudden swapping of Mobile number!

Address:Thane, Maharashtra

Respected Sir,
I experienced the weirdest of incidents today.
Timed around 18:30 hours IST, My mobile was working fine as I attended calls from my friends.
Cellphone number : [protected]
An hour past this, however, when my brother tried contacting me, the operator issued a notice, saying 'Out of coverage area'.
Thereafter..I noticed that I could no longer message using the phone.
Did try to change and reset my SMS settings, but in vain.
On reaching home, I tried dialling my phone through the landline, again, in vain.
However, when I made a call using my phone--Surprise of surprises! The ID showed another number altogether!
Tried calling my friends who said they received my calls from another completely different number!
Did contact AIRTEL CUSTOMER CARE, who asked me to contact the nearest Gallery. At 22:30 hours? Meaningless.
This comes as a HUGE SHOCKER, being mismanaged by Airtel.
I want my cellphone number back!
What do I do?


Aiswaria Nair
([protected])
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Aug 13, 2020
Complaint marked as Resolved 
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