Airtel — VRITI INFOCOM TOOK MONEY BUT NO INSTALLATION OF AIRTEL DTH

japi

from Hyderabad, Telangana

Address:

Andhra Pradesh

Hi,

I applied for Airtel DTH .I showed some interest on a airtel DTH website.. and next morning I was contacted by an agent from Vriti Infocom .He called me ten times to get the money and once I gave hiM the money he didnot even give me a bill. I got a bill on third day after requesting him/calling him 5 times .

He promised that an Airtel Engineer will come in the evening and install Airtel DTH and also activate it before he leaves.

But its been 7 days now. No one has come to me. Vriti people do not answer my phone call neither do they reply the emails.

Mr. Punit Saxena is the incharge here and he has stoPeed taking my calls too.

I am affraid that they might have cheated me and taken my money (4040/-).

I have completely lost trust in AIRTEL DTH and i m regretting my decision of chosing them. No company should make false claims if they can't stand upto them.

I won't be recommending Airtel DTH to any one.When i call DTH customer care I keep waiting for 10-10 mins and my call is kept on hold and no customer care representative responds.

DONT GET STUCK WITH VRITI. DONT GET STUCK WITH AIRTEL DTH too.

Japinder
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Manoj Kalita

AIRTEL DIGITAL TV HD - VRITI — Payment made-no installation

I applied/express interest for Airtel Digital TV HD through airtel website on 10/08/10. Within 2 hours, I got a call from Mr. Harman Deep who told me that Airtel Digital TV HD is available only through vriti-interactive.com and provide me a link. I enquire him about the authenticity of his offer following which he provided me another website link where an airtel page opened and it showed that vriti-interactive is a partner of airtel.

He promised me that by 13/08/10 installation would be done. Accordingly, I made the full payment for mega pack and gave him the reference no.

After that , the person just vanished. He doesn't pick up phone despite numerous calls.Today is 13th august the deadline for installation as promised by Vriti but no sign of action either by Vriti or by Airtel.

I am planning to take suitable action against them both legally and through public forum/social networking site. After googling about these two companies, I found many complaints against them. So I have no doubt that both are hand in hand in cheating people. They believe that common people is too busy to seriously pursue the complaint. So time has come to show them some action from consumers side.

Manoj
[protected]

Manoj Kalita

Hi,

Similar to Mr. Jaspinder, I am having a similar experience. I reside in Panipat and provided my contact details on Airtel website as I was interested in buying a Digital TV HD.

Withing 2 hours (date 10.08.10) I got a call from Mr. Harman Deep who informed me that Digital TV HD could not be bought online through normal Airtel website. The same could be procured only through VRITI INFOCOM.

As I was skeptical about the issue, Mr. Deep send me a link of airtel website where it was shown that VRITI INFOCOM.is a partner of Airtel for selling in tier 3 cities.

As per given link by Harman Deep I made the payment and gave him the reference no. generated during payment. I was promised that installation would be done by 13.08.10.

However, I have not received any communication regarding installation of Digital TV HD either from VRITI INFOCOM.or from Airtel.

I have sent 3 mails to airtel but I am yet to get any answer (apart from computer generated acknowledgement mail).

Today is 13.08.2010 and if no desired action is initiated by VRITI INFOCOM or by Airtel, I would be forced to look for legal action and protest through public forum & social networking sites. There is already enough such incidents of fraud/cheat by VRITI INFOCOM/Airtel in various forums and a co-ordinated effort needs to be done to highlight these issues.

Manoj Kalita
[protected]