Airtel — TIPS BY YUVRAJ SINGH

Vijay Kumar

from Hyderabad, Telangana

Address:

Andhra Pradesh

Pls unsubscribe "TIPS BY YUVRAJ SINGH "
I use Airtel since 4-5 years now. My phone number is [protected]

Previously, i did not have any problem with Airtel but now, they have been deducting amount from my account for something i have not used at all.
They have been deducting my Rs.10 weekly for TIPS BY YUVRAJ SINGH service and Rs.30 weekly for Video Mode Activation. I have complained earlier to your Customer Care and deactivated whatever was activated on my number. But still, I am facing the same issue. Whenever I call them, they say i have gone to their site (Airtel Live) and downloaded some stuff from there that is why the amount is getting deducted. But i never go to Airtel Live for net surfing. 19-Mar-2011 again they deducted Rs.10 for “TIPSBYYUVRAJSINGH” I am not able to understand what should I do regarding this issue.

I have already complained about this issue 3-4 times, but of no use.
They tell me to go to Airtel Live on my mobile My account in that and unsubscribe, But I do not see “My account” option at all in my Airtel Live menu.

Can you please resolve this issue .

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Comments

Bijay Acharya

from Mumbai, Maharashtra

I was facing the same problem from Airtel. They frequently deduct small amounts first and then send a SMS informing that we have to send a SMS to them to unsubscribe in order not to receive this offer.When u send a SMS, the messsage does not get forwarded, it may be blocked. So the gist of the story is simple. Airtel are corporate thieves and have no moral ethics. They deduct charges of their own accord. They have to take the consumers approval before any games or other offers are downloaded on their consumers mobile. The onus is upon them and not on the consumer to request to stop the offers. It is they who first deduct charges without taking the consumers approval. I hope the Telecom Ministry looks into the fraudalent activities of these mobile operators and enforces a strict legislation. Anyway Airtel seems to be the biggest fraudster in such activities.I had an Airtel no.[protected] from Pune. After repeated unauthorised deductions and subsequent complaints and seeing no results, I have just removed the sim card from my mobile and have started using another Mobile Operator's sim. I had to take a new mobile number, so what ! atleast I am not fleeced by them. It's a question of moral ethics and not the money. If somebody fleeces you of your money without justification, however small it maybe, it is our job to teach them a lesson. So the best advise I can give you all is findout about other mobile service providers and change your sim and dont worry about getting a new mob no. Inform your close friends and associates about your new mob no. Are you too lazy to do that or wait for Airtel to deduct charges in advance. You know many people are too busy or don't bother to respond to these deductions, and imagine India with a population of billions, how much money this generates to the mobile operators; if the govt does not bring a proper legislation in place this will continue till eternity.. I say dump the crooked mobile operators and change your sim and no. after all it takes less than RS.30 to get a new sim. :-) :-0 Don't follow the system change the system...