[Resolved] Airtel — Auto deduct of balance without any confirmations | |||
Respected Sir; I am using Airtel ([protected]) prepaid gsm services since more than 5 years. Today I noticed that my mobile balance is Rs: 0.09 Then I called to customer care and asked about this deduction he told me that an auto Gprs plan of Rs 98 has been activated on 3rd Feb 13. I told him that I didnt apply any Gprs plan and I want may balance back he told than we cant refund your balance and then he transferd my call to his seniour department. When I discuss him he told me a reminder sms has been send to your number. I told him that I didnt recieve any sms related to Gprs and whenever your telecom company offers me about Gprs plans for 1GB @ Rs 98 for 30 days they have never mention me about any kind of auto renual system about this pack. He said that he cant help me out... The person I was talking with is Mohan Das from seniour department. (on: 14 Feb 12) Please take some serious actions for this fraud. I am not the only one who has been tricked. There are many people who are suffering from these fraud companies. Waiting for your reply, thanking you; Md Tayeb. [protected] Kolkata Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste Tayeb, We would like to inform you that your concern listed 14 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 3 Comments | |||
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Sorry The Mobile Number ([protected]) I Have Mention Is Incorrect. The Correct Mobile Number Is: [protected]
Airtel — Auto deduct of balance without any confirmation
Respected Sir, I am using Airtel ([protected]) prepaid gsm services since from a long time. Today I noticed that my mobile balance is Rs: 0.09 Then I called to customer care and asked about this deduction he told me that an auto Gprs plan of Rs 98 has been activated on 3rd Feb 13. I told him that I didn't apply any Gprs plan and I want may balance back he told than we cant refund your balance and then he transfer my call to his Senior department. When I discuss him he told me a reminder sms has been send to your number. I told him that I didn't receive any sms related to Gprs and when I have activated last time for this Rs 98 Gprs 1 Gb for 30 days I didn't get any types of information for auto renewal. He said that he cant help me out..thanking you;
Md Tayeb
(Mob: [protected])
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AirTel — deduction of balance automatic
ples do the needful help Mon (07/12/09) when we start traveling to kolapur from my cell directly deduced 37 rupees when i seen at Tue (08/12/09) it an 0 ple i need the justification my mobile no is [protected] ,or call on [protected]