[Resolved]  Airtel — Auto Renewal of Rs.18 without prior notice

Address:

Chennai, Tamil Nadu

Hi,

Last month i did re-charge for Rs.18/- with reference from the recharge shop pamplet, as it provides 2500 SMS for 30 days and 200 max per day. But later only i came to know that the rate cutter is limited only to a time duration in a day. Till date i did not get any information about it. To de-active this service, i was asked to dial *333*0#. I called the number several times and i always received "Sorry, currently we are unable to process your request. Please try after sometime." Even i tried to reach the customer service personal, due to lot of changes in Airtel toll free service, i could not reach.

Today without any prior notice the booster pack of Rs.18/- is renewed and i tried dialling the same number to de-activate the service, again i am getting the useless message.

Please help me out to stop this service and refund Rs.18/- back into my talk time balance.

My Airtel Number[protected]

Thank you.