[Resolved]  Airtel — automatic starting unwanted services and did not refund the charges

Address:

South Delhi, Delhi

received a automatic call from AIRTEL regarding hello tunes advertisement. and i disconnect the call after few seconds.

I received 2 messages from airtel
thanks for subscribing hellotunes. you have been chared rs30 for 30 days
thanks for downloading gulabi aankhe as hello tunes, you have been charged Rs 15 for 90 days.

However, i didn't perform any of the action/ or give confirmation to the airtel to activate any of them.

then i called airtel customer care to question on this, i found they have activated 2 service. i asked them to stop all the services on my phone number. they asked me to check if i have been charged for this, then they would refund the charges.

Now, i am calling the customer care and they dont even pick up the phone.

I would like to take strict action on this unwanted disturbance. they should stop charging people as of their wish.