Comments
Airtel India — Poor Service and reckless behavior
I have a prepaid connection from Airtel India in my name for which I had duly completed formalities and submitted ID proof in 2006. My address was verified by Airtel by one of their staff visiting my house. I have been using this phone for the last three years. Without any intimation whatsoever the phone was barred as on 14 Mar 2009. After a few tries, when I finally could get to speak to their customer care, I was told that the connection was deactivated by them due to the failure of address verification!!! I tried to explain to them the facts and as per their advice resubmitted the ID proof at their customer care center. The customer care had promised that the phone would be activated in 2hrs after submitting the proof. But the center which accepted the proof says that it will take two days. The above incident clearly demonstrates Airtel India's lack of dedication and utter lack of customer care. I feel that the term customer care is a misnomer and should be changed to Customer abuse. Airtel in short is one of the worst mobile service providers in India. This can be seen from the number of complaints against Airtel India which can be viewed in this site. Down with Airtel. The same thing also happened to me I have purchased one post paid connection under the number [protected] and i have paid all the amot without any default. Since the sim card pertaining to that number got virus and i have started getting some ugly messgages hence i have changed my sim card to a new number and i was informed by my local dealer that there is no arrears to that number. To, my surprise i have been continiously informed that there is an arrears of amount and this day i got disconnected the present number of[protected]. Till date my dealer is telling there no unpaid amt for the number [protected] and he has shown the compter page also showing NIL balance> Hence i request u to kindly look into the matter with top priority and arragne to reset the connection,
i got a prepaid connection 2 weeks back n suddenly d out-going has been barred from past 3 days...
its so ridiculous that ppl at d store dunno wy...!!!never thought airtel services sucks big time too..!!wen is my sim getting activated again..??
its so ridiculous that ppl at d store dunno wy...!!!never thought airtel services sucks big time too..!!wen is my sim getting activated again..??
my airtel # was [protected]
Number called from to threaten[protected]
42%
Complaints
54508
Pending
0
Resolved
21959
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+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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Airtel India — Deactivation without notification
I have a prepaid connection from Airtel India in my name for which I had duly completed formalities and submitted ID proof in 2006. My address was verified by Airtel by one of their staff visiting my house. I have been using this phone for the last three years. Without any intimation whatsoever the phone was barred as on 14 Mar 2009. After a few tries, when I finally could get to speak to their customer care, I was told that the connection was deactivated by them due to the failure of address verification!!! I tried to explain to them the facts and as per their advice resubmitted the ID proof at their customer care center. The customer care had promised that the phone would be activated in 2hrs after submitting the proof. But the center which accepted the proof says that it will take two days. The above incident clearly demonstrates Airtel India's lack of dedication and utter lack of customer care. I feel that the term customer care is a misnomer and should be changed to Customer abuse. Airtel in short is one of the worst mobile service providers in India. This can be seen from the number of complaints against Airtel India which can be viewed in this site. Down with Airtel.