[Resolved]  Airtel — Bad service and threatening calls

Address:Karnataka

Airtel provided the service to me voice & 3G service with 1000/- Rs device and 700/- month, I have complained about data service may be around 50 times in 2 months, there is no resoultion for BAD SPEED. they say up to 3mbps, most of the times I got starting 5kbps, very fluctuating.
some one from customer care said if they can't fix it they will waive the bill amout until they resolve the issue.
Now they have disconnected both voice and Data.
they called me few times for payment, I referred to the above issues and asked them to atleast send me a bill so that I can see what they are charging on & what they waive off, there is not even single bill recieved so far at my address.

Some one calls my alternate number saying it is courier service and I have a courier need the address. they collected the address and home phone, then calling and threatening, saying police or something like that.

I would like to register complaint against Airtel for this reckless behaviour. also let me know what rights I have to legally register complaint.
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel India — Deactivation without notification

I have a prepaid connection from Airtel India in my name for which I had duly completed formalities and submitted ID proof in 2006. My address was verified by Airtel by one of their staff visiting my house. I have been using this phone for the last three years. Without any intimation whatsoever the phone was barred as on 14 Mar 2009. After a few tries, when I finally could get to speak to their customer care, I was told that the connection was deactivated by them due to the failure of address verification!!! I tried to explain to them the facts and as per their advice resubmitted the ID proof at their customer care center. The customer care had promised that the phone would be activated in 2hrs after submitting the proof. But the center which accepted the proof says that it will take two days. The above incident clearly demonstrates Airtel India's lack of dedication and utter lack of customer care. I feel that the term customer care is a misnomer and should be changed to Customer abuse. Airtel in short is one of the worst mobile service providers in India. This can be seen from the number of complaints against Airtel India which can be viewed in this site. Down with Airtel.

Airtel India — Poor Service and reckless behavior

I have a prepaid connection from Airtel India in my name for which I had duly completed formalities and submitted ID proof in 2006. My address was verified by Airtel by one of their staff visiting my house. I have been using this phone for the last three years. Without any intimation whatsoever the phone was barred as on 14 Mar 2009. After a few tries, when I finally could get to speak to their customer care, I was told that the connection was deactivated by them due to the failure of address verification!!! I tried to explain to them the facts and as per their advice resubmitted the ID proof at their customer care center. The customer care had promised that the phone would be activated in 2hrs after submitting the proof. But the center which accepted the proof says that it will take two days. The above incident clearly demonstrates Airtel India's lack of dedication and utter lack of customer care. I feel that the term customer care is a misnomer and should be changed to Customer abuse. Airtel in short is one of the worst mobile service providers in India. This can be seen from the number of complaints against Airtel India which can be viewed in this site. Down with Airtel.
The same thing also happened to me I have purchased one post paid connection under the number [protected] and i have paid all the amot without any default. Since the sim card pertaining to that number got virus and i have started getting some ugly messgages hence i have changed my sim card to a new number and i was informed by my local dealer that there is no arrears to that number. To, my surprise i have been continiously informed that there is an arrears of amount and this day i got disconnected the present number of[protected]. Till date my dealer is telling there no unpaid amt for the number [protected] and he has shown the compter page also showing NIL balance> Hence i request u to kindly look into the matter with top priority and arragne to reset the connection,
i got a prepaid connection 2 weeks back n suddenly d out-going has been barred from past 3 days...
its so ridiculous that ppl at d store dunno wy...!!!never thought airtel services sucks big time too..!!wen is my sim getting activated again..??
my airtel # was [protected]
Number called from to threaten[protected]

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