[Resolved]  Airtel — Bad service from airtel -Rejected the postpaid connection ownership transfer

AirTel — Real bad customer support

I have cancelled my mobile for which the number is [protected] on October 27, 2007, but still I am getting bills. Last month I got call from your customer care and informed them the same. However, this month also I have got the bill, I don't understand why customer care is not acting on this, I regret to say that the customer care in Airtel is really bad. I am Airtel costumer since 2002 and this is something I am really not happy with.

I paid the total amount on October 27, 2007 and requested for cancellation of the post paid number [protected] of Rs 1213.71. Please do the needful in cancelling the number [protected] and don't send any more bills.

AirTel — Bad Service of AIRTEL

Dear Sir,
For the last 2 hours, I am unable to call anyone because there is no service from your side.
Assuming some fault in my mobile I tried to call from other Airtel mobiles but even services in them are dead.
Note that we are receiving calls from others but we are unable to send a call or even unable to call your customer care executive.
Pls. also note that for the past week or more, when ever we receive a call tha caller can hear our voice but the receiver can't. When the caller calls again then both the caller & receiver can talk smoothly.
Pls. do something to sort out this problem immediately.
Thanks!
Rajesh

Postpaid Connection — about bad service

dear sir
my name bhaskr dixit i have problem for my vodaphone bill
i am paying time to time my bill vodaphone was not sending to my bill any month so plz fast take a disigen. auther wise plz provide to me a password for registration no.

Airtel Postpaid Connection — bad service

i was trying to disconnect my two airtel postpaid connections since last five months at udupi, Karnataka, airtel branch, gave more than three request letters every time they miss placed it and finally they did it last two months back. Now they are not refunding my full deposit around Rs. 3000, even Udupi airtel area manager is not responding properly...

Airtel — Transfer of mobile number

For the last 4 months I have been asking for change of address & name for which the address was changed immediately but name change has not been done from Deepak Chaple to VSV Kumar.who is now at Gwalior & was working under me.

Airtel — For Area Transfer

I have the connection of airtel broadband (WI-FI), and now I want to change my room to another place.
So kindly establishe the connection on that room.
the address of that room is---
32/1, 4th main
Vth (5th) cross, opposite baldwin school,
R.M. Nagar main road
Banaswadi bangalore-43

Airtel Mobile — bad services

i beg to say, airtel is provding too bad consumer service. Every day it deduct my balance and giving warning for turning of my no. . If my problem will not be treated by airtel i will through there sim card in there office. I dont want to deal with such a dull company which can not solve such problem.
My No. is [protected]
kindly solve my problem as soon as possible otherwise i will take a new connection

sir,
i have taken two new corprate post paid connections under pwd deptt. scheme rental rs 100. p.m. the no. r [protected] & [protected] issued me on approx. 23rd of march 2009. out of which mobile no. [protected] is o.k. but mobile no. [protected] is not running properly the outgoing is disconnected five days before messaging that the adress is not found by company. but sir i do hereby request u that the other mobile no. [protected] of the same billing adress is o.k. then whats wrong with this no. i visit to ur postpaid dealer he says that he has forward my request to c/c. but now i personally request u to stars my outgoing & other services immediate other wise u will permanentally loose two customers or many more.

rakesh kumar

[protected]

plz give me Airetl all prepaid service diteals

AirTel — Transfer of address

To
The Head of the department ( Customer care )
Bharti Airtel Limited, New Delhi

Subject : Severe mental harassment on a request for transfer of address.

Phone number:[protected] Not working from the last 15 days. Initial request was logged on 23rd May for transfer pn 1st June. This was cancelled due to delay in shifting the house. Despite cancelling the request and postponing it the connection was cancelled. The Customer care department had no idea why the connection was cut. They initially said that there may be some problem with the system.

We have been following up with the customer care department for the address transfer and in every interaction they tell us that we will log a new complaint.

3 days ago Mr. Praveen Dadgouri a Senior manager spoke to me. Apologised for the inconvinience and promised the the work will be done within 48 hours. Its been more than a day than his promise expired and nobody has even bothered to contact us. I spoke the the customer care guys today (26th June 2009) as well but there is no response.

I dont think we are liable to pay this month's bill because the connection was active only for a couple of days. We faced a lot of loss in business because the work is primarily online and deals with international clients.

This is my final attempt to communicate after which I will log a complaint in the Consumer Court.

All the phone calls and dates are recorded in your system.

Regards
KG MIshra

Airtel Postpaid Connection — Unable to contact customer care number

I really fedup. They are giving me any option to connection to customer care people. They are dropping the call with the message SMS to AIRTEL for complaint and further queries.

AirTel — customer care is bad

hi
i am a airtel customer hving number [protected], facing a problem by last 1 mnth, i make a calll to customer care regading my GPRS activation nd due to this problem i call in a day 2 time, so customer care executive is not solving my problem & disconnect the phone and after that he block my customer care helpline number, so i m not abe to make a call to customer care since last one month. pls solve my above mentioned problem,

Ravindra singh
[protected]

AirTel — bad bad services

hi my self hitesh kundu... iam an airtel user for last 5 years.. i want to inform you that.. airtel has no network coverage in pgims rohtak... all of my frnds have changed there connection... and i have also started thinking that way.... but for some reason i cant change my number... either improve your services.. or tell me some way that i can switch on to some other service provider....with out changing my number...

Airtel Mobile — Discontinuation of service due to address verification issue

Hi
I have a new Airtel post-paid mobile connection since 15 days. In the last 15 days Airtel has not been able to schedule an address verification visit and hence have disconnected my phone service while I am travelling outside my home base Bangalore.
Airtel does not have an all India toll free number that can connect me to the Bangalore help desk and I had to spend 4 hours on 25-Sep-09 from 9 am to 1pm to finally get to speak to a line manager as the Airtel 'systems' were down.
Now the line manager has asked me to send an email to [protected]@airtelindia.com to help solve this problem.

This is the most insensitive way of dealing with customers and disconnecting outgoing facility so abruptly is the last straw. This despite the fact that I also have Airtel broadband facility at the same billing address in the same name as my mobile connection. I fail to understand why Airtel could not use the "address verification" done by the broadband team while installing the modem at my address!!!

This is by far the worst service I have received from any cellphone provider worldwide.

-Mandar Ghatnekar
A disappointed customer.

My sincere request and suggestion for you is ...Please avoid Airtel...because even I had a issue with it...It doesn't give value to its customers...why to love people who doesn't care us??
AIRTEL IS THE NUMBER SERVICE PROVIDER IN CHEATING AND NOT IN PROVIDING GOOD OFFERS, NOT IN PROVIDING GOOD SIGNAL QUALITY.
IT PLAYS WITH CUSTOMERS...ITS A BIG CHEATER...


A Person got cheated by Airtel
Adinarayana Ande
[protected] (would be lucky if you could reach me)

Airtel Postpaid Connection — Horrible Service

Dear Sir,
I, Chetna Karnani, of FD - 231, Saltlake City, Kolkata - 700106, had taken an Airtel Connection in mid February. My number is [protected]. I had taken this connection as I needed a Data Card as I was travelling to Rishikesh.
The connection provided to me was so slow that I could not even check my emails. The speed of the connection, shockingly, never crossed even 5 KB/s.
Not only did this Data Card serve any purpose, infact it made me lose 2 contracts as I could not reply to the mails on time.
The data card was sold to me by some sales person called Bappa Chatterjee, his number is [protected]. I got back from Rishikesh today morning and when I called him and requested him to get my line dis-connected, he was absolutely rude, and said, "selling connection is in my hand, not disconnection". Should that mean that there goal is just to sell connections, and then what happens to the customers is none of their concern.
When I called Airtel Customer Care, I was told that it will take TEN WORKING days for the connection to be dis-connected (Complaint Number[protected]
Its sad to see such a poor and horrible service from Airtel.

AirTel — rejected for connection

i got a call from an airtel executive for broadband connection and i called him home for the documents and money. he took me 1100/- and told me that the connection will be connected by day after tomorrow on
( 09/04/10). he did not come that day, and when called him he did not received my call and then i called from my other no. he received it and when i scolded him, he said tomorrow on 10/0/10 definite the connection will be connected. he did not came again and i had to call him, this time he rejected for the connection to be made and says the money will be refunded after 30 days. what you will say, its foolishness or the way to borrow money. they dont even know that where they have connections.

Airtel — Worst Service for last 9 months

I live in a joint family and we have near about 13 mobile phones at home out of which 8 are Airtel numbers ([protected], [protected], [protected]... list continues). I am facing No Signals Problem at my home from last 9 months and am regularly complaining Airtel thru Emails, Customer Support, Telephone Calls to Nodal Officer and I have proofs for all my complaints. We pay near about 6-8 thousand of Bill every month for this ridiculous service. The billing people follow-up on complaints regularly and we pay the amount with the fear of our connection getting barred. We are into business and have to take calls from customers for which we are carrying 2 mobile phones (the other one is Non-Airtel). Every other mobile service works perfectly except Airtel. I got fed-up with the response from Airtel.

Now, I feel consumer court of law is the only way to get justice. Please let me know the process to lodge compaint against Airtel.

Airtel Nodal Officers are of no use, they just give false commitments and nothing will be taken care.

Thanks
Raza
[protected]

AirTel — Connection/Transfer of connection

Dear Sir/Madam,
I have been requesting the concern authority of M/s Airtel for the transfer of landline cum internet to the new address,and the required documents /fee were already submitted.

After several follow up and telephonic talks / personal interactions with the authorized marketing and technical heads of the Airtel- Bhopal,for infinite times, no initiative/action was taken for the work.

Always assured that "it will be completed soon and not to worry". Already it is two to three months to complete after request.They are not clear to give or not.
Now a days they are not lifting my phone call also.It is a seriuos matter ,as im forgoing the facility and lot of inconvenience due to unavailable services.

Can you please look into the matter and clear.

Details of company/Personnel contacted:

Mr.Paritosh (technical Head)
Mr.Subodh (Marketing)
Mr. Mukesh (technical person)

M.P.Nagar,
Bhopal


Awaiting Reply,

Suresh
[protected]
mob: [protected]

Thare is no time limit for airtel, only they have last date for bill payment and fine. Airtel is the useless service, nobody listioning in the customer care centre.

Regards,
Lok pal Singh
Email : [protected]@yahoo.com