[Resolved] Airtel — balance deducted but plan not activated | |||
on 26 march 2013 at 4:10pm, I did recharge of 17 rupees 3G plan (which gives 45 minutes unlimited 3g). i got sms saying "hello! congratulations. you are entitled to 45.000 rupees DA 12 to be used within the period of 1 day from the dated of entitlement until mar 27 2013..." After that i connected to internet but balance is deducted form main balance. i have not got 45 min 3g. please airtel give 45 min 3g or refund my 17 rupees. name: Ashfaq Mob no: [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Airtel — Plan Change and balance deduction
Without any intimation the plan has been changed from 150 free sms per day to 100 free sos per day, and according to the previous plan after the 150 free sms per day it was it charges 10paisa per sms and now after 100 sms its charging 1 rupee per sms. in the similar way i hav been deducted 18 rupees. After all these if i try to complain to the customer care they have blocked the calls to customer care without intimation and any reasons. This is my number [protected]. Namaste Ashfaq,
This is to inform you that your concern listed on 27 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is to inform you that your concern listed on 27 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ashfaq,
We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — DEDUCTION OF BALANCE FOR SERVICES NOT ACTIVATED
Dear Sir /MadamIts been 3 months since repeatedly again and again money is being deducted from mobile no. [protected](prepaid).Type of deduction is 1 re per day or 3 rupees at atime .once 15 rupees were deducted for some hello tune download.On calling airtel customer care, they you have activated some xyz service and thats why balance is being deducted.Actulally we never activated any service still this kind of blunders happens, They also committed to return the money to the account but that also never happened .please take necessary action.
Regards
Sumit