Airtel — non refund of balance

Address:

Balangir, Odisha

I am an Airtel customer having no-[protected] , i have recharged my account wid powerplus Rs 76/- on 10 dec 2011 but on 13 of dec my plan automatically change to normal plan and amount deducted as old plan ( 0.60 per minute ) again on 14 dec 2011 it reverted and call rates deductd as per FRC Rs 76/- .


BUT WHO WILL PAY THE EXTRA AMOUNT DEDUCTED , I rang up to Airtel Customer Care 10 times but they disconnect my phone saying that they have no information , after then i am unable to call to customer care also.