[Resolved] Airtel — Ac balance debited so many times.

govind prasad gupta

from Rohtak, Haryana

Address:

Tonk, Rajasthan

Dear Sir,

I have a prepaid mobile conection of Airtel no. +91-[protected] of the name of Govind Prasad Gupta from four year.
but so many times Airtel debit my ac balance for so many reasons like songs charges ,coller tunes charges etc. approx amout Rs. 145.00 from 15 days. When ever i contact with Airtel Customer care they reply me you have request for this service so, charge had debited but i never request any type of services & i gurtanteed told us no any service requested from my end if have then they proof it. So, Now i have fedup from Airtel subscriber & i required all debited amount refund in my said mobile no. as per as possible.

kindly take necessary actions against my issue immediately otherwise i take further steps against this.

Thanking you,

With regards,
Govind Prasad Gupta
Mobile # [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sneham

from Mumbai, Maharashtra

I totally agree with Mr. Govind Prasad Gupta. I myself was a loyal customer of Airtel, until they started using these stupid antics. When I complained to the customer care executive that I've not selected any service, they say that I have & yet they can't prove it.
I told them that we have to first select the service & then give confirmation, they say that I've done the confirmation as well. It's really hopeless. If you pick up a call from Airtel then they are going to make you pay for a service from Airtel.
The best solution to this is to call the customer care service of Airtel & activate Do Not Disturb on your number so that Airtel doesn't get to call you at all.
Then they can't charge you for anything