[Resolved] Airtel — Technical support from Airtel sucks | |||
I recently bought Airtel DTH couple of months back. After a month, the DTH box stopped working. I have called like 100 times to the customer service. Every time they just take the complaint and give me a service request. The technical team is incapable and even after a month they are not able to fix it. The technical support of Airtel DTH sucks and my suggestion to people is not to buy Airtel DTH whatsoever. I have had a terrible time and even after a month it is still not working. I have already paid for a year and this is the service I receive. It is a shame on Airtel brand. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Yes I am Airtel DTH customer in Pune but since last 15 days + there remote is not working nor the TV set I change the batteries twice in between.. But still the signal are weak.. The customer care doesn't bother to answer the call in proper manner. I have sent them emails as well still no answer nor the any person who even promise to drop in.. They spend Crores of rupees on stupid Advt. instead of that they should improve basic services.
I Really don't understand when they charge package fee in advance when such beak down they never talk about any free extension as well.
I am really fed up with AIRTEL DTH service support.. If any one knows any Buy back scheme in Pune please do let me know.
Date 05 July 2010.
I Really don't understand when they charge package fee in advance when such beak down they never talk about any free extension as well.
I am really fed up with AIRTEL DTH service support.. If any one knows any Buy back scheme in Pune please do let me know.
Date 05 July 2010.
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Airtel DTH — AIRTEL SUCKS
***AIRTEL SUCKS - AIRTEL DTH customer service & dealers are damaging the brand value - SUNIL MITTAL - HEAR THIS>>>***Had paid the money to recharge my airtel dth subscription but the dealer ( sunshine enterprises, marathahalli) has not updated the same in the airtel system because of which i have faced 20 days of disconnection.. numerous calls to customer care number and personal visits to the dealer has not helped.
Thanks