[Resolved]  Airtel — Unsubscribed Mirchi Mobile & Hello tunes

Address:Bangalore, Karnataka

My mobile number[protected]

I visit abroad overseas very often.When overseas Airtel convenienetly subscribes to me to their unsolicited services and charges me on my prepaid card.

I have never subscribed to Hello Tunes. But every night I receive a SMS confirming me that I have been subscribed for Hello tunes and Rs.30 has been charged.Every morning I get another SMS intimating that I have been unsubscribed.It is happenig every day last of whole week. This is a ploy to subscribe & unsubscribe me each day and then again subscribe me so they can deduct Rs.30 each day from my credit balance.

Another new subscription is from Mirchi Mobile. The charges are Rs.10 per week. I have never sent a SMS or subcribed to this service. This new service has jsut begun from alst two weeks. I get a SMS that my number has been subscribed for 200 minutes of Mirchi Mobile for a week and Rs. 10 has been charged.Subsequent week I got another SMS stating that my subscription for damn Mirchi Mobile will be renewed for another week for Rs.10/- unless I call on a number provided by them in the SMS. This number is a toll free in India but can not be connected from overseas!!!! So I have to keep paying money till I return to India after my short trips.

Airtel sould not subscribe to this Hell Tune and Mirchi unless as a Subscriber I send a confirmation. Thye are subscribing on their own and informing the consumers that they will continue charge till we unscribe and tkae advantage and expolit the consumers inability or ignorance to fleece moeny from the credit balance.

With immediate effect unsubscrube me from your Hell Tune and Mirchi mobile.

With regards

Joshua
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Aug 13, 2020
Complaint marked as Resolved 
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hi, Airtel has subscribed me to Mirchi mobile without my permission which is very unprofessional for a well known company like Airtel. I have never use this service but my credit balance has been deducted every week. i received a message saying i can unsubscribe this service by calling 59830800. But the operator speaks in kannada language which i dont understand at all. Please solve my problem.
regards,
wans
[protected]

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