[Resolved]  Airtel — Worst service - Relocation

Hello,
Account #: [protected]
On September 15th I have given a request for relocation from my old address to new address in Ambattur. My complaint numbers are 4092542, 4091585, 4111247. Ever Since I have raised a request I have lost my peace of mind. I have never seen such an inefficient company in my life. There could be small setbacks but as an entity Airtel should rectify, but the way things are Airtel service is hopeless. After more than Thirty days of speaking to all your customer care people, I have huge list of names, I could not get my service back.
Tell me how many days does it take Airtel to shift DTH dish from one location to another location after having paid all dues and charges and placing a request?
I am waiting for more than 30 days now. I am spending atleast two hours chasing you people to get this done. I wonder why Airtel has got such pathetic customer service. I was mislead stating Airtel has got the best of services, it is no more. I have had the worst of experiences with Airtel I regret having taken your service. I will not recommend your service to anyone in my friends circle. I have already started campaign against Airtel in the blogs.
What would you do if your Engineer makes you come to the location and makes you wait at the location where the dish antenna have to be removed and then turns his phone off and never gets back to you. It is really frustrating, if he was not in a position to attend me, he could have asked me to come on some other day. This is sadistic approach, already you have taken 20 days to respond to my request over and above you make me run pillar to post to avail your service. I can give you the number of the person who has done this to me. His name is Subramanian and his number is [protected]. I am only writing all this with a hope to see if there is atleast one sole who does justice to his work in Airtel. From top to bottom I guess all Airtel officials are worst than government employees.
I have spoken to one Jaya from your customer care, she gave me all false hopes that she will get it sorted with in a day but she has done nothing. Then I spoke to Prakash his phone number is [protected], I recommend he should be sacked immediately, this bloke told me he will see to it it is done within 24 hours if it is not done I can contact Rajath Jain. I told him he is giving me this promise just like what Jaya or Mary did because he very knows that I cannot get him back on line. But he promised to get back to me, this happened on 23/10/10, I have recorded everything I am going to take on everyone of them by filing a suit in consumer court. This morning when I called him this lady Jaya answered the call. If she was a responsible person she would have told me that Prakash is not available but she told me there is nobody by name Prakash and this is not Airtel Office. I checked the number once again and called back but she alerted herself and did not answer my call. I called from a different number she was caught she said she is Jaya and Prakash is on leave. I asked why was she doing this cowardly act. She apologized and again gave me false promises that she will check it up. I tell you, Airtel has employed a bunch o[censored]seless people. They have no accountability because the complaint of the customer does not reach the top officials. I wonder if there is anyone responsible in Airtel. I am not going to leave this, I want my service back or my money back. Airtel cannot loot the customers like this. If it has plans to loot me, I will leave no stone unturned to see that I get justice.
Arul K. Krishnamoorthy