[Resolved]  Airtel — No airtel broad band connection given even after full payment of Rs.4000

Address:

Bangalore, Karnataka

Hello,

I applied for a Airtel broadband connection on date 12 Jan 2011, and i paid amount Rs 4000/ for the connection to an Agent who came to my house for giving the connection. He offered me a plan which is Rs.899 monthly plan and asked me to pay Rs.4000 which includes 4 months advance rental and 2 months free usage .
The agent provided me an acknowledgement slip which doesn't have any TBLR number. He told me that I will get a mail and a confirmation call from airtel but I didn't get any of these. When I try calling to the agent's mobile number its telling that its switched off.

I called airtel customer care but they asked me about the TBLR number, which unfortunately I don't have and told me that without that they will not be able to help me.
Now , its been one week and I am with no broadband connection and I don't know where and whom to complain about this . It seems that I have been cheated here.

Below I am providing all the info I have :

Agent name - Kishore
Agent mobile number - 91 [protected]
SP/DP no. BTM004
Exchange BTM
SO code - DSA 14


My Details :

Name - Samrat Sarkar
Address - S4, Rajashree Apartments, 2nd floor, 18/57, 1st main, Krishnappa garden, Off Bannerghatta Road,
Jayanagar, Bangalore - 560041
Cell Number- [protected]


Regards,
Samrat