[Resolved]  Airtel — Incoming SMS not receiving

Address:Bangalore, Karnataka

Dear Sir,

I S.Girish with Mob No. [protected] is not receiving sms from past 2 months.
When I contacted Customer care they told me to clear Inbox and outbox.
I did that and not received again. Then they told me to change the set and try.
Again i did that also still not received sms.

Now I am not able to contact customer care from my number.
I had a doubt and tried with another airtel number, I got them on line.Then I came to know that they are blocking my number. But after hearing all the details they were simply cutting the line. This happened to around 12 times.

Now I want to change my service provider with same number using Mobile Number portability.
To do that we require ICU code. Since i am not receiving the sms, I dont have the ICU code with me.
I informed customer care to send to alternate number. But they r not accepting.

Now I am not receiving the sms. What should i do now? Kindly suggest.


Girish S
s.[protected]@hotmail.com
[protected]
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Sep 21, 2017
Complaint marked as Resolved 
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