[Resolved]  Airtel — Getting charged Rs. 5 daily for Games Mania subscription, unable to stop it

Address:

Bangalore, Karnataka

My Airtel mobile number is [protected]. For approximately last 4 weeks, I am being charged Rs. 5 or Rs. 3 everyday by Airtel for GamesManiaSubscription service. I do not know how this service got activated on my phone. I want to get this service disabled/stopped with immediate effect. I have complained several times to Airtel (complaint reference numbers mentioned below) regarding this situation and requesting that this service be canceled. Each time, I have got confirmation from the customer service representative that the service will be canceled but it never happened.

Complaint reference numbers are:

* CBDAL[protected]
* CBDOV[protected]
* CBDCC[protected]
* CBDAL[protected]

I request Airtel to do the following:

* Stop the GamesManiaSubscription on my phone with immediate effect
* Refund me the money charged from me for this service in the last 4 weeks