Airtel — Wrong Bills and Now Recovery Agent

 
3 Reviews
Karnataka, India
 rahulkodinya
In last 6 months, I am very much disappointed with the Airtel Billing
Department and Customer Care Executives and managers.

They are sending recovery agent to my previous Address.

Every time I have been receiving fake promises from customer care executives as
well as the managers, that if I clear my due amount, they will correct the bill
and adjust in the next month bill for Numbers [protected] and [protected].



Finally I have decided to change to a new connection from another service
provider. In previous Bills, I have already paid the amount which is more than
the Due amount.



I am approaching consumer court for justice againt the following losses:



1) Inconvenience caused to me and my husband due to the Stoppage of
outgoing calls and disconnection of Phone during my last months of pregnancy
when I badly need the phone with me for no fault of mine.

2) Mine and My husband¿s, Personal loss due to Stoppage of outgoing calls
and Disconnection of Phone for no fault of mine.

3) Mine and My husband¿s, Professional loss due to Stoppage of outgoing
calls and Disconnection of Phone for no fault of mine.

4) Inconvenience caused to me and my husband due to repeatedly calling
Customer Care for many months to correct the bills where there is no fault of
mine.

5) Inconvenience caused to me and my husband due to Phone Calls and
responses from Airtel Customer care using Insulting language.



I am warningyou to not to use any of my direct or indirect contact information
for Threatening Calls or any kind of communication which is not from AIRTEL or
from any other Legislative body.





Neelotpal Misra / Rahul Sharma,

+91 [protected]
Complaint comments  2 Comments     Updated: Share0Tweet0

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Comments

Airtel — Bill recovery calls

I have already paid all dues of my Airtel mobile post-paid connection. But still i get calls from Airtel guys for bill payment. They even threatned me of filing FIR against me. When i try to call the number from where i get phone calls ([protected]) no body picks up the phone.
i want see my bill out going call and in coming call

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    Customer satisfaction rating
    23%
    Complaints
    42490
    Pending
    4307
    Resolved
    8694
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - Wrong Bills and Now Recovery Agent