[Resolved]  Airtel — Prepaid Sim Replacement Issue

Address:Bangalore, Karnataka

I have lost my mobile handset with prepaid airtel SIM (No : [protected] ) in Nov-2010 while travlling to airport for abroad. When I returned back and enquired about getting that sim back in airtel office they told me to fill an application. Once I have filled the application they said for verification we need some details. They asekd for balance amount and the validity. Unfortunately I don't remember this 2 details exactly. I hope nobody who uses perpaid will not remember the balance always at any point in time. I have told I will provide the original idendify proof which I have submited when taking the SIM. But no use. They are adament on this two details which most of the people don't remeber. I got fedup and taken an vodaphone SIM. Just wanted to tell whoever uses airtel prepaid should notedown their balance and validity after every call and recharge. I am planing to surender my broadband and digital tvs as well for which I am using airtel. If airtel is intrested in giving me the same SIM [protected] after taking diff dtails which I can provide like idendity card I have produced when purchasing the SIM, whom I have made the last call at what time etc.... the please contact Naveen : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Thank you airtel. My problem is sorted out in no time. Airtel proved once again it is the best service provider.

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